FAQ

Who is behind TigerOwl?

Summer Dalton designs, cuts, and sews each and every garment. She is a self-taught seamstress with original designs inspired by classic comfort. She lives in Ventura, CA with her two young daughters and her very patient husband. She also works a full-time day job.

 

What does TigerOwl mean? 

Tiger owl is a nickname for the Great Horned Owl. Summer has had various encounters and connections with Great Horned Owls since she was a child, from rescuing one in her childhood backyard in Ventura to coming across one in the road in the Chinati desert outside of Marfa. In some cultures it is believed that the Great Horned Owl is a teller of timing, and Summer created TigerOwl at just the right time.

 

Where does your fabric come from?

Our linen is grown and milled in Europe, then finished with eco-friendly dyes in Los Angeles, CA. Any other fabric we might use is likely deadstock fabric.

 

Shipping

Each item currently ships 2-3 weeks from ordering. The reason for this is that we are a very small operation, run by one mom of two young children who also works full-time. Some color ways may be bought as a "preorder" in order for us to get a better idea of how many pieces to sew, so these orders will ship 5-6 weeks from ordering. These products are marked as preorder items on their product pages.

We ship via USPS and you will receive a shipment notification. Once you get a shipment notification, this means your item has been packaged and is awaiting pickup by USPS. Please allow 24-78 hours for your tracking details to update.

TigerOwl is not responsible for lost or stolen packages, please make sure you enter the correct address before placing an order.

 

Returns

Please see the Returns & Exchanges page.