FREE SHIPPING AUTOMATICALLY APPLIED TO DOMESTIC ORDERS $200 AND OVER

FAQ


How do I tie my Wrap Pants?

There are many ways to tie them! Click here to see our favorite way to do it. Get creative, some people wrap them to tie in the back or even put them on backwards to switch the pockets around! It may feel cumbersome at first, but we promise, after a few times it will become second nature!

 

How do I care for my garment?

Linen will loosen as you wear it. We recommend spot cleaning your garments when you can, then when needed, machine wash cool and hang dry. Your garments are preshrunk, so if you throw them in the dryer on low-medium heat, that's fine. They will shrink back up slightly but then loosen again once you put them on. 

They can feel a little stiff after line-drying but once you put them on, your body heat will soften them right up. If you prefer, you can through the line-dried items in the dryer with a damp towel for 5-10 min to soften. 

We are big believers in line drying to extend the life of your garment. Also if your garment ever needs wears out, we hope you take the chance to repair it and keep it out of the landfill for as long as possible. If you need ideas for repair or need linen scraps to patch holes, please email us at hello@tigerowldesigns.com.

 

What if my garment malfunctions?

We want to know! Please send us an email at hello@tigerowldesigns.com and tell us if something went wrong. Our garments are handmade and although we are confident that they are made to last, human error is involved and sometimes things just fail. We will happily repair any garment or give you tips/instructions to so that you can keep wearing it!

 

What can I expect when I place an order?

You'll get an order confirmation and then we'll either fill the order ASAP if the garment is in stock, or put it in our queue to be made. When an order needs to be sewn it can take up to 12 days from your order date to receive a shipment confirmation, at which time you'll receive a tracking number. 

 

Can I request a custom garment?

Sometimes! It all depends on our time frame and how much work we have a the moment. Please send us an email at hello@tigerowldesigns.com and we can see if we can do a variation for you. As far as custom lengths go, we encourage you to take it to a local tailor for any hemming. If you need extra length added, please send us an email!

 

Can I return/exchange my order?

Please refer to our Returns and Exchanges page for more information.

 

Where does your fabric come from?

Our linen is grown and milled in Europe, then finished with eco-friendly dyes in Los Angeles, CA. We also work with upcycled fabrics from The New Denim Project that are woven in Guatemala. Any other fabric we might use is likely deadstock fabric.

  

What's the process of the printed garments?

Our printed garments are usually block printed, one piece at a time! It is a labor of love but we love the variations you get with block printing and knowing that no two garments are exactly the same. We always use eco-friendly water-based inks to print these.

 

How do you pack your orders?

We are committed to reducing waste, therefore your garment will be shipped in a recycled, recyclable paper shipping envelope. The notes and hang tags are post-consumer, fully recyclable and are attached with a hemp twine that is biodegradable. We do not use plastic bags for the garments, instead they will be packed in a reusable cotton drawstring sack. Let us know how you use this handy bag!

 

Shipping

Each item currently ships 2-12 days from ordering. The reason for this is that we are a very small operation and although we try to keep a small stock of items, often times our garments are sewn to order.

We ship almost exclusively via USPS and you will receive a shipment notification. Once you get a shipment notification, this means your item has been packaged and is awaiting pickup by USPS. Please allow 24-78 hours for your tracking details to update.

TIGEROWL is not responsible for lost or stolen packages, please make sure you enter the correct address before placing an order.